Students experiencing issues with technology should follow these steps.
JIA-Issued iPad or Chromebook
If you are experiencing problems with a JIA-issued iPad or Chromebook, JIA Technical Support is currently available Monday through Friday from 12:00pm-4:00pm. Please contact Mr. Jonker & JIA Technical Support at
616.457.8477 x2412 or
[email protected].
Log-In Issues
Specific Course Materials
If you are experiencing problems with specific course material (downloading assignments, links not working, issues with submitting assignments, etc.), please first contact your course instructor. They will be able to best assist you, and if need be, point you in the right direction to address your problem.
Internet Problems
If you are experiencing issues with your internet, please contact your local internet provider.